FAQ's

FAQ's

  1. Do you offer multi car policies?

    We do work with a few companies that can offer multi vehicle policies. Get in touch with us on 0845 0743630 for a quote.

  2. How can I make payment?

    We accept credit and debit card, cash and cheques payments. We can also offer a direct debit option.

  3. How do I renew my policy?

    You can renew by contacting your local office or calling through on our sales line to 0845 0743630.

  4. Do I have cover to drive other cars on my policy?

    The majority of companies that dickson & co work with offer a third party extension but this depends on the policyholders and as well as other criteria, please contact our office to confirm that cover is in place before driving anyone else’s car.

  5. Do I have windscreen cover on my policy?

    The majority of companies that dickson & co work with do provide windscreen cover, please contact our office to confirm that your policy does include windscreen cover.

  6. Do I have breakdown cover on my policy?

    At dickson & co we do offer a breakdown policy as an optional extra, please contact our office to confirm that your policy does include breakdown cover. If our office is currently closed you can contact MIS our breakdown company on 02890 484484 who will be able to help you out.

  7. How do I report an accident?

    You can fill in our online form and will be in contact with you. Monday to Friday 09:00 to 17:30, and Saturday 09:00 to 12:00 you can contact our office on 0845 0743630. Outside of office hours you can report the incident to MIS on 02890 484484.

  8. Can I use my no claim bonus on a second car?

    Some of the companies that we work with at dickson & co will allow a discount for having a no claim bonus on another car, please contact our office for some expert advice from our advisers.

  9. What is buildings insurance?

    Buildings insurance will cover damage to the structure of your home, fitted kitchens, bathrooms, walls, the roof and floors are all normally covered under buildings insurance.

  10. How do I calculate the rebuild cost of my house?

    The Association of British Insurers (ABI) offer a rebuild calculator on their website https://www.abi.org.uk/ this will give you a good indication of your rebuild cost.

  11. What is contents insurance?

    Contents insurance will cover your personal possessions, such as furniture, clothing, jewellery, electrical goods etc. As a general rule, contents are described as the items you would take with you if you were moving house.